Refund & Return Policy

Returns & Refunds

Customer satisfaction is important to us.

Returns

Returns are accepted within 7 days of receiving your order.

Items must:

  • Be unused
  • Be in original packaging
  • Include all accessories
  • Show no signs of wear

Non-Returnable Items

  • Customized jewelry
  • Personalized items
  • Sale items (unless defective)

Refunds

Once your return is received and inspected, refunds will be processed to the original payment method within 5–10 business days.

Shipping fees are non-refundable unless the item arrived damaged or incorrect.