Refund & Return Policy
Returns & Refunds
Customer satisfaction is important to us.
Returns
Returns are accepted within 7 days of receiving your order.
Items must:
- Be unused
- Be in original packaging
- Include all accessories
- Show no signs of wear
Non-Returnable Items
- Customized jewelry
- Personalized items
- Sale items (unless defective)
Refunds
Once your return is received and inspected, refunds will be processed to the original payment method within 5–10 business days.
Shipping fees are non-refundable unless the item arrived damaged or incorrect.